👥 Enhanced Social Security & Citizen Account Services Guide

Enhanced Social Security and Citizen Account are government programs that aim to provide financial and social support to eligible families in the Kingdom of Saudi Arabia.

💰 Enhanced Social Security

Enhanced Social Security is a comprehensive social protection system aimed at supporting the most needy families and enabling them to achieve financial independence.

Eligibility Requirements

  • Applicant must be Saudi national (some exceptions available)
  • Must be permanently residing in the Kingdom
  • Family income must be below the threshold (SAR 1,100 per individual, SAR 1,650 for head of household)
  • Must not own high-value assets
  • Commitment to training and rehabilitation programs (for those capable of work)

How to Register for Enhanced Social Security

  1. Visit Enhanced Social Security platform: sbis.hrsd.gov.sa
  2. Log in via National Single Sign-On (Nafath)
  3. Select "Submit New Application"
  4. Enter head of household and dependents data
  5. Enter income and asset information
  6. Attach required documents
  7. Submit application and track status
  8. Wait for evaluation (usually 20 business days)

Pension Amount

Pension amount varies based on family size and monthly income:

  • Head of household: SAR 1,650/month
  • Each dependent: SAR 1,100/month
  • Maximum for family: 4 eligible members (SAR 5,950)
Note: 50% of monthly income is deducted from pension amount

Enhanced Social Security E-Services

  • Submit new application
  • Check application status
  • Update personal information
  • Appeal decision
  • Check payment date
  • Submit periodic reports
  • Register for training programs

🏦 Citizen Account Program

Citizen Account is a government program aimed at protecting Saudi families from the direct and indirect impact of economic reforms.

Eligibility Requirements

  • Must be Saudi national
  • Permanently residing in the Kingdom
  • Applicant must be 18 years or older
  • Family total income must be below eligibility threshold
  • Eligibility calculated based on family size and income level

How to Register for Citizen Account

  1. Visit Citizen Account website: ca.gov.sa
  2. Log in via National Single Sign-On
  3. Select "New Beneficiary"
  4. Enter personal information
  5. Add dependents (spouse and children under 18)
  6. Enter monthly income information
  7. Enter bank account details (IBAN)
  8. Acknowledge data accuracy and submit application
  9. Wait for evaluation (usually 4-6 weeks)

Calculating Support Amount

Support amount is calculated based on:

  • Number of eligible family members
  • Total monthly family income
  • Minimum calculated amount (SAR 300-417 per person)
  • Maximum amount (no specific upper limit)
Note: You can use the Citizen Account calculator on the official website to estimate eligibility amount

Citizen Account E-Services

  • Register for program
  • Check application status
  • Check support amount
  • Update dependents data
  • Update monthly income
  • Update bank account (IBAN)
  • Appeal support amount
  • Eligibility calculator

📅 Payment Dates

Enhanced Social Security

Payment is made on the 1st of each Gregorian month

If it falls on a holiday, payment is made before it

Citizen Account

Payment is made on the 10th of each Gregorian month

If it falls on a holiday, payment is made before it

📞 Contact & Support

Enhanced Social Security

Website:

sbis.hrsd.gov.sa

Unified Number:

19911

Email:

[email protected]

Citizen Account

Website:

ca.gov.sa

Support Number:

19912

Email:

[email protected]

⚠️ Important Notes

  • Cannot combine both programs: If eligible for Enhanced Social Security, Citizen Account is suspended
  • Must update data periodically to ensure continued eligibility
  • Enhanced Social Security beneficiaries must enroll in training programs (if capable)
  • Eligibility is reviewed periodically based on income and social status changes