📋 Etimad Services Guide

Etimad is the national electronic platform for government procurement and tenders in Saudi Arabia, supervised by the Spending Efficiency and Government Projects Authority.

Platform Objectives:

• Organize government procurement processes electronically
• Enhance transparency and integrity in tenders
• Facilitate supplier and contractor participation
• Improve government spending efficiency
• Unify government procurement procedures

Beneficiary Categories:

• Government Entities: To manage procurement and tenders
• Suppliers: Companies registered in commercial registry
• Contractors: Construction and contracting companies
• Consultants: Engineering and management consulting offices

Tender Types:

• Public tender (open to all)
• Limited tender (specific suppliers)
• Two-stage tender
• Direct purchase
• General practice

1️⃣ Etimad Platform Registration

Service to register establishment to participate in government tenders.

Basic Requirements:

• Valid commercial registration
• Valid Zakat and income certificate
• Social insurance registration certificate
• GOSI registration certificate
• Municipal license (if any)
• Email address and mobile number

Registration Steps:

1. Go to Etimad website etimad.sa
2. Click "Register New Supplier"
3. Choose establishment type:
   • Sole proprietorship
   • Company
   • Consulting office
4. Enter commercial registration number
5. Verify basic information
6. Create username and password
7. Enter contact details
8. Upload required documents:
   • Commercial registration (PDF)
   • Zakat certificate (PDF)
   • Insurance certificate (PDF)
   • Municipal license (PDF)
9. Select activities and classifications
10. Submit application
11. Wait for approval (2-5 business days)
12. Receive activation message

Registration Fees:

• Registration is free
• No annual subscription fees
• Fees only when awarded tenders (percentage of contract value)

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2️⃣ Classification and Qualification

Service to obtain classification and qualification for specific tenders.

Classification Types:

• Contractor Classification:
  • Grade 1: Contracts up to 10 million SAR
  • Grade 2: Contracts up to 30 million SAR
  • Grade 3: Contracts up to 75 million SAR
  • Grade 4: Contracts up to 200 million SAR
  • Grade 5: No upper limit
• Supplier Classification: By product or service type
• Consultant Classification: By specialization

Qualification Requirements:

• Previous experience in the field
• Financial capacity (per classification)
• Human and technical resources
• Equipment and tools
• Quality certificates (ISO if any)

1️⃣ Search for Tenders

Service to search and view available tenders.

Search Methods:

1. Login to Etimad platform
2. Go to "Available Tenders"
3. Search by:
   • Government entity
   • Tender type
   • Classification
   • Region
   • Estimated value
   • Closing date
4. View tender details
5. Download tender documents

Available Information:

• Tender name and number
• Executing entity
• Project description
• Estimated value
• Implementation period
• Envelope opening date
• Required preliminary insurance
• Participation conditions

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2️⃣ Submit Bid

Service to submit technical and financial offer for tender.

Bid Submission Steps:

1. Select tender to participate in
2. Read terms and specifications carefully
3. Click "Participate in Tender"
4. Prepare required documents:
   • Technical proposal
   • Financial proposal
   • Guarantee letters
   • Qualifications and experience
5. Upload technical proposal (encrypted PDF)
6. Enter financial price
7. Upload preliminary guarantee letter
8. Review bid
9. Electronic signature
10. Submit bid before deadline
11. Receive reference number

Preliminary Insurance:

• Usually 1-2% of estimated value
• Valid for 90 days from envelope opening date
• Issued by approved bank in Saudi Arabia
• Returned to non-winning bidders

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3️⃣ Track Bid Status

Service to track bid evaluation stages.

Bid Evaluation Stages:

1. Submitted - Bid received
2. Opening - Opening proposals
3. Under Evaluation - Evaluating proposals
4. Preliminary Award - Selecting best offer
5. Final Award - Awarding contract

Notifications:

• Envelope opening notification
• Award or exclusion notification
• Exclusion reasons (if any)
• Clarification requests

Contact Channels:

• Website: etimad.sa
• Unified Call Center: 199099
• Email: [email protected]
• Twitter: @EtimadSA
• Technical Support: Via platform (live chat)

Working Hours:

• Electronic Platform: Available 24/7
• Call Center: 8 AM to 8 PM (Sunday - Thursday)
• Technical Support: 8 AM to 4 PM (working days)

Learning Resources:

• User Guides
• FAQ
• Training Courses
• Tutorial Videos